Frequently Asked Questions
Everything you need to know about your journey to luxury comfort.
What makes Cozy Earth bamboo bedding unique?
Our bedding is crafted from premium 100% viscose from bamboo, designed to be temperature-regulating and moisture-wicking. This ensures a cooler, more comfortable sleep environment compared to traditional cotton.
How should I care for my bamboo products?
To maintain the softness and longevity of your items, we recommend machine washing on a cold, gentle cycle with mild detergent. Avoid bleach and fabric softeners, and tumble dry on low heat.
What is your return policy?
We offer a 100-night sleep trial. If you are not completely satisfied with your purchase within the first 100 days, you can return it for a full refund, no questions asked.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your specific address.
Is there a warranty on your products?
We stand by our quality with a 10-year warranty against pilling, abnormal wear and tear, or workmanship defects. If your product doesn't last, we will replace it.
Are your products ethically sourced?
Sustainability and ethics are at our core. We work directly with our supply chain to ensure fair labor practices and utilize closed-loop manufacturing processes to minimize environmental impact.